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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shona Mackenzie

Shona Mackenzie

March 14, 2025

5  out of  5
rating by Shona Mackenzie
"Brian and Sam are great! They are always happy to help with all of our personal and business insurance needs."
We responded:
"Thank you, Shona, for your wonderful feedback! I'm delighted to know that we have been able to assist with your personal and business insurance needs. We're here whenever you need us, so feel free to reach out anytime!"
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Holly Bjorklund

March 3, 2025

5  out of  5
rating by Holly Bjorklund
"Jose Banuelos is our Agent and we are so thankful for him going above and beyond for us when my daughter was buying her first car. Because of Jose, she was able to leave the dealership late on a Friday with her new car. Thank you!"
We responded:
"Thank you, Holly, for sharing your experience! I'm happy to hear that Jose was able to assist your daughter. It's wonderful to know that his dedication made a difference for your family. If you ever need further assistance, feel free to reach out to our office. We're here to help!"
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Jose Banuelos Jr

February 28, 2025

5  out of  5
rating by Jose Banuelos Jr
"Professional team with great service. I got set up with my home, auto and life insurance."
We responded:
"Thank you, Jose! I'm happy to know that you found our team professional and the service great. It's wonderful to hear that we could assist you with your various insurance needs. If you have any questions, feel free to reach out."
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kurt peterson

February 19, 2025

5  out of  5
rating by kurt peterson
"We have been with State Farm for a gazillion years and our account manager, Brian, has been absolutely superb! He is friendly, knowledgeable, efficient and has our well-being in mind. We fluctuate between seven and eight policies (autos, life, house, umbrella) with State Farm and very much like their single billing for all policies. Their app is clear and precise and easy to use for review for any of our needs. Kudos to State Farm and super kudos to Brian!!!"
We responded:
"Thank you so much, Kurt, for your wonderful feedback! I'm delighted to know that Brian has been providing you with such excellent service. It's great to hear that you appreciate the convenience of our single billing system and find our app user-friendly. If you ever have any questions or need assistance, don't hesitate to reach out. We're here to help!"
Profile photo of Kayla Smith

Kayla Smith

February 19, 2025

5  out of  5
rating by Kayla Smith
"Sam Murphy is so awesome! He knows what his doing and has a great addittude every time I see him. He helps me with all my needs and questions about State farm! I would recommend State farm anytime."
We responded:
"Thank you, Kayla, for your wonderful feedback! I'm glad to hear that Sam Murphy has been so helpful and attentive to your needs. It's great to know that his positive attitude and expertise have made a difference. If you have any more questions, feel free to reach out. We're here to help!"
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Marcel Steele

February 19, 2025

5  out of  5
rating by Marcel Steele
"Jose was very helpful today on assisting all my questions and needs very helpful! I would recommend state farm !"
We responded:
"Thank you, Marcel, for sharing your experience! I'm happy to hear that Jose was able to assist with all your questions and needs. Your recommendation means a lot to us."
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Nathaniel Campion

January 29, 2025

1  out of  5
rating by Nathaniel Campion
"RUN! Any other state farm rep would be better. First time I have had to leave an agency due to disrespect. They gave me the run around on an out of state glass claim and after a year of them saying they would take care of me, they finally said there was nothing they could do, I spent 10 minutes on the phone and got it sorted out. (They needed confirmation from Glendale Toyota that my receipt was official???) They gaslight about their agents lack of professionalism, and lie about resolving issues. Service has really gone down hill since Sam took over."
We responded:
"Thank you so much for the 5 star review, Nathaniel! We at the Sam Sand Agency appreciate your feedback!"
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KiaBrent Fiore

January 29, 2025

5  out of  5
rating by KiaBrent Fiore
"Great agency"
We responded:
"Thank you, KiaBrent, for your positive feedback! I'm happy to know you think highly of our agency. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Carol Dubay

January 29, 2025

5  out of  5
rating by Carol Dubay
"We are very happy with this office. We carry car, boat, condo, and liability insurance. The office, especially Brian, is very responsive and knowledgeable. Highly recommend."
We responded:
"Thank you, Carol, for your wonderful feedback! I'm glad to know that you are happy with our office and the range of insurance services we provide. Brian and the rest of our team are dedicated to being responsive and knowledgeable, and it's great to see that recognized. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to help!"
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Terry Kalk

January 24, 2025

5  out of  5
rating by Terry Kalk
"Great agency!"
We responded:
"Thank you, Terry! I'm glad you think so highly of our agency. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Profile photo of Melanie Barnes

Melanie Barnes

January 24, 2025

5  out of  5
rating by Melanie Barnes
"Been with this agency for a few years now and so appreciative of the service they provide! Everyone is great to work with."
We responded:
"Thank you, Melanie, for your kind words and for being with us for several years! I'm happy to know that you appreciate the service our team provides. It's wonderful to work with you, and we're here for any assistance you might need in the future."
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Sarah Schaefer

January 4, 2025

5  out of  5
rating by Sarah Schaefer
"I had the pleasure of working with Sam and his wife through the organization Best Christmas Ever. He has been a part of BCE for a few years. He was the captain of our team and he was amazing. He communicated everything with us so well and everything was so well organized from beginning. His whole State Farm team was involved with us and the BCE. They were all amazing. Sam is an incredible person and truly cares about his clients, his community and giving back!"
We responded:
"Thank you so much for your kind words and for sharing your experience with us through Best Christmas Ever. It was truly a pleasure working with you and being part of such a meaningful organization. Our whole State Farm team was honored to be involved, and we're thrilled that our efforts resonated so positively with your team. Part of our mission is not only to help our insured clients but also to give back to our community, and BCE perfectly aligns with that goal. We are committed to continuing to support initiatives like this and making a positive impact wherever we can. Thank you again for the opportunity to work together and for your thoughtful feedback!"
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jordyn leonard

December 19, 2024

5  out of  5
rating by jordyn leonard
"Sam and his entire team is AMAZING! So helpful and always gets the job done! Would definitely recommend to anyone & everyone!"
We responded:
"Thank you, Jordyn! I'm so glad to hear that you find our team helpful and efficient. Your recommendation means a lot to us. If you ever need anything else, we're here to assist!"
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Erin Sitz

December 19, 2024

5  out of  5
rating by Erin Sitz
"Sam’s team goes above and beyond for their clients. I’ve had nothing but great experience anytime I’ve reached out!"
We responded:
"Thank you, Erin! I'm so glad to hear about your positive experiences with our team. We strive to provide exceptional service every time. If you ever need anything else, feel free to reach out!"
Profile photo of Angela Maryn

Angela Maryn

August 20, 2024

5  out of  5
rating by Angela Maryn
"Brian Hugo, office mgr @ State Farm (Sam Sand's office) is incredibly knowledgeable, friendly, and so quick to answer my questions. I never hesitate to reach out to Brian because it's always a good learning experience!"
We responded:
"Angela, thank you for the great review! I am happy Brian was able to help! "
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The Ashby Tapes

August 5, 2024

5  out of  5
rating by The Ashby Tapes
"Amazing agency"
We responded:
"Thanks a lot for your amazing review! We're so happy you had a great experience with our office. If you ever need anything else, we're here for you! - Sam Sand - State Farm Insurance Agent, Bloomington, MN"
Profile photo of Blake Main

Blake Main

April 16, 2024

5  out of  5
rating by Blake Main
"Sam made getting renters insurance the easiest process for me. Highly recommend!!"
We responded:
"Blake, thank you for the great review! "
Profile photo of Julio Jimenez

Julio Jimenez

March 5, 2024

5  out of  5
rating by Julio Jimenez
"I am very comfortable with this insurance, their team is very professional, I really recommend them,"
We responded:
"Julio, thank you for the great review! We are always here with you need us! "
Profile photo of Brian Swanson

Brian Swanson

February 15, 2024

5  out of  5
rating by Brian Swanson
"Sam is a tremendous agent. He understands the industry as well or better than any other agent I've spoken to, is always very quick to respond, and treats his clients like family. Not to mention his pricing is VERY good. Would highly recommend Sam for your insurance needs!"
We responded:
"Hey Brian! Our whole team here at Sam Sand State Farm appreciates your excellent insurance review and recommendation. Thank you so much for the support!"
Profile photo of Justina Felknor

Justina Felknor

January 11, 2024

5  out of  5
rating by Justina Felknor
"I recently had the pleasure of working with State Farm, and I must say that my experience exceeded all expectations. From the moment I reached out to inquire about their services to the resolution of my claim, State Farm demonstrated a level of professionalism and customer care that truly sets them apart. The team here is not only knowledgeable but also genuinely invested in ensuring their clients feel supported and secure."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Profile photo of Megan Endres

Megan Endres

December 29, 2023

5  out of  5
rating by Megan Endres
"Sam M helped me get my first renters insurance and made it very easy!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Profile photo of Maria Gaston

Maria Gaston

December 27, 2023

5  out of  5
rating by Maria Gaston
"I have recently gotten to know Sam since I work right down the street from him he is a great asset to the community of Bloomington and is very friendly and kind. He knows exactly what he’s talking about and how to help people with insurance as I have asked him some questions for some friendly advice. Sam is very outgoing and he provides a lot of laughter and smiles so thank you Sam for your awesome work and continue to be a great asset to Bloomington"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Profile photo of Sergio Huerta

Sergio Huerta

November 28, 2023

5  out of  5
rating by Sergio Huerta
"I have been with State Farm for close to a year. Jose Bañuelos made the transition from previous insurance seamless. My time with my previous insurance was not great. However, my time with Jose and State Farm has been amazing. Jose is always available to answer my questions and assist me when needed. His customer service has been unmatched. He was able to walk me through all the different policies and helped me determine what was best for me. I have had such a great experience that I have recommended my family to switch over to Jose. Four of my relatives have switched over and are loving it! Additionally, it has really benefited me that Jose is bilingual. Some of relatives don’t speak English but he has been able to communicate and set up their policies in Spanish."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Profile photo of Alexis Larkin

Alexis Larkin

November 28, 2023

5  out of  5
rating by Alexis Larkin
"Jose gave me outstanding customer service! As a first time policy holder I’ve never been happier! He made getting auto, renters and life insurance easier then ever. Thank you Jose Banuelos for making my life easier one day at a time."
We responded:
"We truly appreciate your glowing review and your kind words about our agency and Jose. It's fantastic to hear that you've had an amazing experience with us, and that Jose has been such a standout in providing excellent service."
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Ericka Stenberg

November 21, 2023

5  out of  5
rating by Ericka Stenberg
"Sam is absolutely fabulous to work with he explains everything and will help with everything you need and then some!! As for everyone else there they are just as fabulous. So nice and kind willing to explain everything. You can ask so many questions and repeat questions and they will answer it and won't get annoyed or mad!!! I am so glad that I switched also I have lower rates now!!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."