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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Steve Wiese

May 19, 2023

5  out of  5 rating by Steve Wiese
"Brian Hugo at the San Sand Agency is always available and always helpful with any of my insurance needs or questions. He has never let me down but instead goes the extra mile to make sure I get what I need. Thank you Brian."

Shari Potts

May 17, 2023

5  out of  5 rating by Shari Potts
"I recently switched to state farm and have been so impressed with the agent I got .Sam Sand .I had to switch insurance on 3 different occasions already and he is always so helpful .I love that I get to talk to the agent instead of a voice recording .He always gets right back to me with answers that I need and so cheerful .Wonderful guy to do business with .Thank you Sam for all that you do .I'm extremely impressed !"

Tyler Dahm

May 4, 2023

5  out of  5 rating by Tyler Dahm
"I have been a customer for about 4 years and would greatly recommend Sam for everyone. They take care of their customers and always make sure you are covered."

Haley Snow

April 16, 2023

1  out of  5 rating by Haley Snow
"Horrible experience. We had been loyal customers for over a year. Our rates have done nothing but continued to increase several times since then with random weird reasonings that really don’t make any sense they come up with these random excuses and just keep raising our prices. Fishy."

Jenni Hovde

March 21, 2023

5  out of  5 rating by Jenni Hovde
"Sam Sand and his office have been huge supporters of our local community. So great to see a business professional who cares about his clients but also his community! Top Notch!"

Jan Lindquist

March 20, 2023

5  out of  5 rating by Jan Lindquist

Roseabelle Shelton

March 12, 2023

1  out of  5 rating by Roseabelle Shelton
"Sam, is incomptent. He actually demanded I raise this review.I'm disgusted. Their claim system for a window is shady. They have 2 adjusters so far that have no got in touch with . Just keep emailing me but never responds. I recommend Progressive or other companies this absolutely the worst experience in my 20 years of having auto insurance with two other companies. The other guy in the office is the inexperienced as well. I think his name is Nick or Other agent in the office in State Farm. They never contact you back by telephone when requested, when you actually need their services. The price is reasonable. See the response below. He is arguing with me about someone in his office. That is shady, have to say this has been the worse experience, I have received from any insurance agency. I kept it for the price nothing more. But it looks like, I need to go shopping. Same does not call you. He ignore you when you actually need service."

yuh boy

February 7, 2023

5  out of  5 rating by yuh boy
"Very professional and knowledgeable office. They assisted me with all of my insurance needs and more."

Matt Laurita

February 3, 2023

5  out of  5 rating by Matt Laurita
"Sam has been our insurance agent for only a short period of time, however he’s helped us through two claims (home and car). He has been responsive, caring and helpful, and I highly recommend him if you’re looking for a trustworthy and respectful team."

Brent Fiore

February 2, 2023

5  out of  5 rating by Brent Fiore
"I have been working with Samuel Murphy for years. He has done a great job helping me and my wife with everything we need. If you are looking for a guy to actually help you with your home, auto, life, health, or business insurance I would give this agency a call and ask for Sam Murphy. What a guy."

lisa statwood

December 29, 2022

1  out of  5 rating by lisa statwood
"I started insurance with Sam 3 years ago .. He saved me money at the time! I called to add a car and Brian was who I talked to gave me a quote for the one car to be as much as I was currently paying for 2!!! When I asked why so high he could not give me a reason ! Only after asking multiple times he stated “It’s you if you really want to know”, then asked do I want insurance on it or not ? I stated yes he then hung up on me !!! When addressing the problem with State Farm complaints office they had Sam call me .. needless to say he pretty much called me a lier and said Brian would never of talked to you like that and he has never hung up on anyone ! Well he did do this .. all I am saying is be careful !!!! And not to mention I also had roadside assistance and after I used it they canceled it ! I no longer have them and I have found insurance on that car for 210 dollars cheaper than what they would do !!!!!"

Rachel Banks Kupcho

December 6, 2022

5  out of  5 rating by Rachel Banks Kupcho
"I have always had the best service with this office, but specifically with Brian Hugo. He’s professional, incredibly responsive, and always helpful. I know I will always get what I need when I call there."


November 14, 2022

5  out of  5 rating by Migovation
"Jose B was great help! He got me set up with a better deal than I was previously getting on car & house insurance."

Kiara Riley

November 10, 2022

5  out of  5 rating by Kiara Riley
"I had a great experience at this office. Murphy R. was incredibly helpful throughout the process. I would 100% recommend this agency to anyone looking!"

Murphy Riley

November 9, 2022

5  out of  5 rating by Murphy Riley
"Outstanding experience! I definitely recommend this office if you are looking for a very personable insurance experience."

Diane Morrison

September 23, 2022

5  out of  5 rating by Diane Morrison
"I called them needing insurance as I'm buying a vehicle today and needed insurance. My friend had recommended them. He was able to get me insured at an affordable price ,with cards for proof so I can pick up my car.Fast ,friendly, service."

Jay Yang

August 26, 2022

5  out of  5 rating by Jay Yang
"Idk how Sam Murphy did it but He helped me saved 3 times the amount I was paying at AAA. Very professional and helpful gentlemen he answered all my questions and was very patient with me. I would recommend this agency to anyone out there trying to save some money. Of course every case is different as for me I was able to save more than what I expected. Thanks for reading this and thank you Sam for your work!"

Beth Barbosa

August 17, 2022

5  out of  5 rating by Beth Barbosa
"Thank you, Brian for taking care of my home and auto insurance needs!"

Shirley Blakemore

August 11, 2022

5  out of  5 rating by Shirley Blakemore
"I would recommend State farm to my entire family and Murphy the agent is the best rate 100%"

Sam Chihak

August 10, 2022

5  out of  5 rating by Sam Chihak
"Great guy to work with, made sure I am getting the best rates and was super helpful walking me through everything in doing so. Would definitely recommend for all your insurance needs (auto, home, life, whatever that may be)"

Kanyon Cecil

June 8, 2022

5  out of  5 rating by Kanyon Cecil
"Mr. Murphy, what an incredible guy. I needed renters insurance that was affordable and covered everything I wanted and thought was necessary. He made the process easy to understand, and very fluid. After telling him what I was looking for and a price range, he gave me several options that would worked for me. A great experience!"


June 7, 2022

5  out of  5 rating by Zoe
"Very supportive team and highly customer oriented! My mom and I worked with Samuel. He really helped us understand a lot of the confusing bits about insurance and I will gladly be referring him to all my friends and family. If you’re looking for excellent communication and help, ask for Sam specifically!"

Josh Hintz

June 7, 2022

5  out of  5 rating by Josh Hintz
"Sam Sand’s State Farm is top notch. Sam is a great agent and it’s no wonder they one of the top agencies in Minnesota. The employees (Murphy, Jose, Seth, and Brian) are all knowledgeable, helpful, and will take care of any insurance needs you have. I highly recommend this agency."

Geoff Murphy

June 7, 2022

5  out of  5 rating by Geoff Murphy
"Sam Murphy does a great job. He will go over of your options to find the best coverage. He will also follow up to make sure you are satisfied. Great agent with great customer service."

Marie M

May 19, 2022

5  out of  5 rating by Marie M
"I was transferred to Sam Sand's office shortly after moving to the Twin Cities, and I've only ever had positive experiences with the staff here. I've always been able to quickly reach someone in the office to ask questions or make adjustments to my two policies if needed, and I really appreciate that Brian Hugo will call me to let me know if my insurance premium has been reduced. It's always nice to hear good news like that."